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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Phelan

August 8, 2025

5  out of  5
rating by Emily Phelan
"Ms.Katie was so informative and helpful. I’d definitely recommend her and Jamie eagle branch over all!!"
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Isa Rose

August 6, 2025

2  out of  5
rating by Isa Rose
"Communicating with this branch is practically impossible. I have been dealing with a simple matter regarding updates to my home insurance and it has taken months! They have either briefly briefly spoken with me via text or phone for me to submit documents needed then radio silence. I get No answer, No call back, or (the ONE time someone answered) they could not help because basic client information is not available to other office members(?).. I am getting so frustrated with this particular branch. I’ve been with state farm for 2 years. The agent, Jamie, should be more involved in his branch. It’s not the employees fault. I think they are under staffed and over worked. I may have to check out a branch that has time for all of their clients needs."
We responded:
"Thank you! We are honored to serve you. Agreed, Makenzie & Laura are two of the best! "
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Andra Wilson

June 30, 2025

5  out of  5
rating by Andra Wilson
"State farm is a great car insurance company"
We responded:
"Thank you! We appreciate your business!"
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Teresa Mccrary

June 23, 2025

1  out of  5
rating by Teresa Mccrary
"They canceled my policy, then six months later tried to bill me. Though it was a clerical error. They were smug and rude. No compassion that I can't even drive and do not have the car anymore."
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Shannon Fowler

April 15, 2025

5  out of  5
rating by Shannon Fowler
"Jamie did an amazing job helping me navigate through moving an investment from one account to another. He went above and beyond getting everyone on the same page to make it happen."
We responded:
"Thank you so much!! We appreciate you and it was an honor serving you! "
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Kay

January 29, 2025

5  out of  5
rating by Kay
"MaKenzie was exceptional! She was very kind and patient with me while answering all my questions!"
We responded:
"Thank you so much!! We love makenzie!! "
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Larry Davis

December 18, 2024

5  out of  5
rating by Larry Davis
"👌"
We responded:
"Thank you so much!!"
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Alexis Jackson

November 12, 2024

5  out of  5
rating by Alexis Jackson
"Katie did an AWESOME job by making sure I was insured , she is the ONE not the TWO!!!!! Thanks again Katie!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tim Cranford

November 8, 2024

5  out of  5
rating by Tim Cranford
"I spoke with Makenzie and she was a true pleasure to work with!! Maybe the best customer experience I’ve ever had. I hope she can be rewarded by State Farm somehow!!😊"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sarah G Maples

September 16, 2024

5  out of  5
rating by Sarah G Maples
"I love the whole team at Jamie Eagles, but especially Chris Maples! They’re all so kind and helpful on top of making sure all my insurance needs are covered! 10/10 recommend"
We responded:
"Thank you so much!!! We love Chris, too!!"
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Bailey White

September 16, 2024

5  out of  5
rating by Bailey White
"I like using State Farm, but this office makes me LOVE State Farm! The staff is always responsive, willing to answer all my questions, and so kind! Laura, Kenzie, and Chris are ROCKSTARS!! Even if I wasn’t legally mandated to have insurance, I would still get insurance from this office. They’re THAT GOOD!!"
We responded:
"Thank you so much!! We are proud to serve you!"
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Mike Lowery

September 16, 2024

5  out of  5
rating by Mike Lowery
"Laura and Makenzie are always the best and the most helpful. They are always available when I need them. The rest of the team is also great!"
We responded:
"Thank you so much!! We appreciate you!!"
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jane Angus

September 16, 2024

5  out of  5
rating by jane Angus
"Always get answers to my questions. Friendly staff, easy location on youree, just a healthy place to do business. They sell car, house and life insurance, one stop shop."
We responded:
"Thank you so much!! We appreciate your business and it’s our honor serving you! "
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Jessica Labban

September 7, 2024

5  out of  5
rating by Jessica Labban
"I called the office at 4:45 pm on a Friday and Mackenzie answered and was so nice! The office had messed up the address on my insurance, and she went into the system, found the issue, and made sure it was corrected before we hung up. She was so apologetic about the mistake, even though it wasn't her fault, and she went above & beyond to try to make up for it. She answered some questions I had about my policy and helped me to increase my coverage, she was knowledgeable and so sweet. She is definitely an asset to that office!"
We responded:
"Thank you so much for your review!! We love her, too!! Glad she was able to resolve the issue. 😊"
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caryn jenkins

September 5, 2024

5  out of  5
rating by caryn jenkins
"Alicia Upton at Jamie Eagles State Farm was amazing at helping me review all of our insurance policies! She listened to my needs and concerns and we were able to fine tune all of our policies to fit our current needs. She took an incredible amount of time and attention, went out of her way, to get our family well protected and secure in our coverage. I walked away knowing more about our coverage than ever and she helped me understand all of the different facets of our policies. Her professionalism and customer service is well above par in today's current culture of poor customer service. I cannot recommend her enough! And she deserves a big bonus! 😁"
We responded:
"Thank you so much!! Alicia is the best!! "
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Faith Agnello

August 30, 2024

5  out of  5
rating by Faith Agnello
"katie is amazing. we are new to all this and she has been super patient and understanding. make the switch!!!"
We responded:
"Thank you so much!! We love Katie!! "
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Jerome Vascocu

August 13, 2024

5  out of  5
rating by Jerome Vascocu
"Great people. Knowledge and efficient."
We responded:
"Thank you so much! Glad we can help!"
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Marco Smith

July 18, 2024

5  out of  5
rating by Marco Smith
"Excellent agency always helpful and available!"
We responded:
"Thank you for your confidence in us! "
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Rhonda Cade

June 20, 2024

5  out of  5
rating by Rhonda Cade
"Chris was more than patient and accommodating to all my needs and questions."
We responded:
"Thank you! We think Chris is pretty great!"
Profile photo of Lalandra Brown

Lalandra Brown

May 30, 2024

4  out of  5
rating by Lalandra Brown
"Katie was friendly and helpful during the process. I appreciate her"
We responded:
"Thank you! Katie does a great job!"
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Adriane Ferguson

January 4, 2024

5  out of  5
rating by Adriane Ferguson
"They work with you they always have a smile on their face I love State Farm"
We responded:
"Thank you! We are happy to serve you! "
Profile photo of Carolyn Johnson-Burris

Carolyn Johnson-Burris

November 18, 2023

5  out of  5
rating by Carolyn Johnson-Burris
"Great company. Katie is very nice and helpful. Staff is very professional."
We responded:
"Thank you for your kind words! "
Profile photo of Yolanda Walpool

Yolanda Walpool

October 31, 2023

5  out of  5
rating by Yolanda Walpool
"Chris at Jamie Eagle State Farm was awesome and very helpful. I was very frustrated when I first called and he turned it all around. He deserves 10 plus 🌟. Thanks for being guest service driven CHRIS. You're the best."
We responded:
"Thank you! Chris is great at his job. Glad he was able to help!"
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Sherrie Gammage

September 7, 2023

5  out of  5
rating by Sherrie Gammage
"The staff of the Jaime Engles State Farm office are friendly, professional, know their customers needs and go above and beyond to meet them!"
We responded:
"Thank you so much for your review and your kind words! "
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Rashawn Heath

August 24, 2023

5  out of  5
rating by Rashawn Heath
"Everyone is so friendly and helpful. Highly recommend for anyone."
We responded:
"Thank you so much! We appreciate getting to serve you. "