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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jamie Bergeron

April 30, 2026

5  out of  5
rating by Jamie Bergeron
"Great service, friendly staff, and very helpful with all my insurance needs. Highly recommend Jamie Eagles State Farm!"
We responded:
"Thank you for the 5-star review, Jamie! Here at Jamie Eagles’ State Farm, we are proud to serve you and appreciate your recognition. "
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Renee Shelton

April 27, 2026

5  out of  5
rating by Renee Shelton
"Carter Chandler at Jamie Eagles State Farm was so fast, helpful, and made the process so easy!! Now I feel so confident knowing my car is covered!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Tina G

April 27, 2026

5  out of  5
rating by Tina G
"I had a great experience working with this agency for my life insurance policy. Carter Chandler was knowledgeable, patient, and took the time to clearly explain all of my options so I could choose what type of policy was best for my needs. The process was smooth and stress-free, and I truly felt like he cared about helping me make the right decision. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with us!"
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kaylan patterson

April 27, 2026

5  out of  5
rating by kaylan patterson
"Such a great group of people to work & do business with. The entire office has been helpful & willing to answer any questions that I have!"
We responded:
"Thank you for the fantastic review, kaylan! We are always here to help with your insurance needs!"
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Falena Russell

March 31, 2026

5  out of  5
rating by Falena Russell
"I have been with Jamie Eagle state Farm for a while now. They are friendly and try to help as much as possible."
We responded:
"We appreciate your review, Falena. We are so happy that you had such a wonderful experience with State Farm Agent Jamie Eagles’s Team here in Shreveport ! "
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Slade Thomas

March 31, 2026

5  out of  5
rating by Slade Thomas
"My wife and I had a great experience getting our auto insurance set up with State Farm. Carter was incredibly helpful and took the time to walk us through everything step by step. As first-time customers, we had a lot of questions, and he explained all the coverage options clearly so we could make the right decision for us. The whole process was smooth, stress-free, and we felt like he genuinely cared about helping us get the best policy rather than just selling something. Highly recommend working with Carter if you’re looking for someone knowledgeable, patient, and easy to work with!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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John Banks

February 25, 2026

5  out of  5
rating by John Banks
"They were fast and attentive when handling my claim"
We responded:
"John, thank you so much!!! We are here to help you and appreciate your business. "
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Francine Shepherd

February 17, 2026

5  out of  5
rating by Francine Shepherd
"Thanks State Farm for decreasing my payments worth seeing!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Dionne Holmes

February 5, 2026

5  out of  5
rating by Dionne Holmes
"Thank you for making my car insurance and life insurance easy"
We responded:
"Thanks so much for the fantastic rating, Dionne! We are so glad you had a positive experience with us here on State Farm Agent Jamie Eagles’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Emily Pennywell

February 4, 2026

5  out of  5
rating by Emily Pennywell
"Carter at Jamie Eagles was so helpful to me during my car buying process. He helped me go through my options until I found the perfect vehicle and policy."
We responded:
"Thank you so much for the 5-stars, Emily! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Chris Carter

February 2, 2026

5  out of  5
rating by Chris Carter
"Always efficient and personal service from the great folks at Jamie Eagles State Farm!"
We responded:
"Thank you for taking the time to leave such a great review, Chris. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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mike ferlito

January 21, 2026

5  out of  5
rating by mike ferlito
"Great group, the whole group works hard and takes very good care of our company and personal needs. Alicia is our main contact and see does an outstanding job, we have a large fleet and it’s something everyday, and i thank the whole group. Mike"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jamie Eagles’s Team. "
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J Heinrich

January 12, 2026

1  out of  5
rating by J Heinrich
"Seemed like a good choice, til I started to run into problems with getting talked out of filing a claim for my renter's insurance regarding mold. They told me mold is not covered after being informed from a reputable Mold removal Environmental company it is covered with proper proof. I had to throw away about $1.5 thousand in molded & mildewed property. Then, I started looking for another insurance company, I found an auto incident from a year ago was supposed to be no-fault, now it's listed with me at fault. The State Farm case worker "Tynerea Taylor" said she was going to send me a copy of the police report but never did! They 'gifted' the other driver $3,800 for a vehicle that was not tagged, inspected, or registered. Also the police on the scene stated it was no fault, therefore nobody was ticketed. My insurance was transferred to another company Dec 17th @ midnight (which Jamie Eagles was aware of) but I still had a deduction from my account on the 22nd, which caused an overdraft on my account. I recommend another agent that will be honest and up front with people. I have called back several times, but to no avail! I called coorporate on Friday, and today (Monday) I recieved a call back from Adrianne. I explained that I was covered with another insurance company and my cancelation date overlapped with my current insurer. Adrianne informed me "that is the way we do it here." I called coorporate back and they block your phone number when trying to contact them again. They tell me contact "Agent" & my "Agent" REFUSES to print an itemized bill showing where my payments went, and why they charged me, duplicate fees for a day- three even after switching to another company. STAY AWAY !!!!!!!"
We responded:
"Thank you for your feedback. We would like the opportunity to address your concerns regarding our insurance services and want to know how we can improve. Please reach out to us directly, we value your input."
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marenza causey

December 19, 2025

5  out of  5
rating by marenza causey
"Great Customer Service"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Spencer Naber

December 17, 2025

5  out of  5
rating by Spencer Naber
"Ash was amazing and she will always be my go to when I reach out!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jacqueline

December 16, 2025

5  out of  5
rating by Jacqueline
"Alicia at Jamie Eagles was very helpful and professional. She answered all my questions and made the process easy to understand. I appreciate her time and great customer service. Highly recommend! I had a great experience working with Alicia at State Farm. She was responsive, knowledgeable, and made sure everything was handled smoothly. Excellent customer service—thank you!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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teresheka white

October 14, 2025

5  out of  5
rating by teresheka white
"Such a pleasure to meet Mr Garrett and thanks for being patient and helping me ."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Emily Phelan

August 8, 2025

5  out of  5
rating by Emily Phelan
"Ms.Katie was so informative and helpful. I’d definitely recommend her and Jamie eagle branch over all!!"
We responded:
"Thank you so much! It is our pleasure to serve you. Katie is the best!!! "
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AdriGiac

August 6, 2025

2  out of  5
rating by AdriGiac
"Communicating with this branch is practically impossible. I have been dealing with a simple matter regarding updates to my home insurance and it has taken months! They have either briefly briefly spoken with me via text or phone for me to submit documents needed then radio silence. I get No answer, No call back, or (the ONE time someone answered) they could not help because basic client information is not available to other office members(?).. I am getting so frustrated with this particular branch. I’ve been with state farm for 2 years. The agent, Jamie, should be more involved in his branch. It’s not the employees fault. I think they are under staffed and over worked. I may have to check out a branch that has time for all of their clients needs."
We responded:
"Thank you! We are honored to serve you. Agreed, Makenzie & Laura are two of the best! "
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Andra Wilson

June 30, 2025

5  out of  5
rating by Andra Wilson
"State farm is a great car insurance company"
We responded:
"Thank you! We appreciate your business!"
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Teresa Mccrary

June 23, 2025

1  out of  5
rating by Teresa Mccrary
"They canceled my policy, then six months later tried to bill me. Though it was a clerical error. They were smug and rude. No compassion that I can't even drive and do not have the car anymore."
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Shannon Fowler

April 15, 2025

5  out of  5
rating by Shannon Fowler
"Jamie did an amazing job helping me navigate through moving an investment from one account to another. He went above and beyond getting everyone on the same page to make it happen."
We responded:
"Thank you so much!! We appreciate you and it was an honor serving you! "
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Kay

January 29, 2025

5  out of  5
rating by Kay
"MaKenzie was exceptional! She was very kind and patient with me while answering all my questions!"
We responded:
"Thank you so much!! We love makenzie!! "
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Larry Davis

December 18, 2024

5  out of  5
rating by Larry Davis
"👌"
We responded:
"Thank you so much!!"
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Alexis Jackson

November 12, 2024

5  out of  5
rating by Alexis Jackson
"Katie did an AWESOME job by making sure I was insured , she is the ONE not the TWO!!!!! Thanks again Katie!!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"